IVR Setup

CultureShockMedia provides speech IVR solutions for call centers and enterprises. We offer one of the most diverse selection of plug & play speech IVR solutions on the web. We offer the most complete Plug & Play Speech IVR for both informational and transactional phone based customer service. We can:

• Configure the application for prompts, business variables and web services.
• Deploy to our staging platform and perform testing.
• Launch your production solution on our site or on yours.
• Provide Life cycle management tools on the Web

Our individual solutions provide:

• In and out bound calls that originate and are deployed online.
• Data management either at your site through web services or at our site through uploads.
• Hosted PBX or ACD features that can be added to your pre-existing solutions.
• Interfaces and call routing to live agents including screen pops and computer-telephony-interfaces (CTI)
• Extensive web-based reporting.
• Hosted or on-site deployment.